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Frequently asked questions
Frequently asked questions
21 articles in this collection
Written by
Hasan Yalçınkaya,
Ufuk Kayserilioglu,
and
Cigdem Cabuker
What are family invites for?
Family is great and all but how does it work?
Written by
Cigdem Cabuker
Updated over a week ago
Do you have an API documentation?
Of course!
Written by
Cigdem Cabuker
Updated over a week ago
How do I disable Trash?
I want my files to be removed immediately.
Written by
Cigdem Cabuker
Updated over a week ago
Do you not support PayPal?
How come I can't use PayPal?
Written by
Ufuk Kayserilioglu
Updated over a week ago
How much do you seed?
Written by
Ufuk Kayserilioglu
Updated over a week ago
Can I choose individual files from a torrent before it gets fetched?
Written by
Ufuk Kayserilioglu
Updated over a week ago
What does the padlock icon on the transfer mean?
Written by
Ufuk Kayserilioglu
Updated over a week ago
Can put.io download from video sites like YouTube?
Yep!
Written by
Ufuk Kayserilioglu
Updated over a week ago
How can I create an RSS feed of my put.io content?
Automate downloads from put.io
Written by
Ufuk Kayserilioglu
Updated over a week ago
Broken downloads, corrupt zip files
Written by
Ufuk Kayserilioglu
Updated over a week ago
Why are downloads from put.io to my computer slow?
Written by
Ufuk Kayserilioglu
Updated over a week ago
Why are single connections slow?
Written by
Ufuk Kayserilioglu
Updated over a week ago
Which download manager should I use?
Do you have a recommended download manager?
Written by
Ufuk Kayserilioglu
Updated over a week ago
What to do when the video player buffers too much
This happens on Chrome
Written by
Hasan Yalçınkaya
Updated over a week ago
When do we transcode videos to MP4?
Written by
Hasan Yalçınkaya
Updated over a week ago
How do I switch audio tracks when playing back multi-track video files?
Written by
Ufuk Kayserilioglu
Updated over a week ago
How can I move my files to other cloud providers?
Written by
Hasan Yalçınkaya
Updated over a week ago
How do I talk to you?
Get in touch with us
Written by
Ufuk Kayserilioglu
Updated over a week ago
How can I change my payment method?
I need to update my credit card details
Written by
Ufuk Kayserilioglu
Updated over a week ago
How can I cancel?
I hate you!
Written by
Ufuk Kayserilioglu
Updated over a week ago
I’m adding torrent links from a private tracker, but they don’t start. What is the problem?
The authentication information is usually not included in the link.
Written by
Hasan Yalçınkaya
Updated over a week ago