Frequently asked questions
By Hasan and 4 others5 authors29 articles
- What are family invites for?
- Do you have an API documentation?
- How do I disable Trash?
- Do you not support PayPal?
- How much do you seed?
- Can I choose individual files from a torrent before it gets fetched?
- What does the padlock icon on the transfer mean?
- Can put.io download from video sites like YouTube?
- How can I create an RSS feed of my put.io content?
- Broken downloads, corrupt zip files
- Why are downloads from put.io to my computer slow?
- Why are single connections slow?
- Which download manager should I use?
- What to do when the video player buffers too much
- When do we transcode videos to MP4?
- How can I move my files to other cloud providers?
- How do I talk to you?
- How can I change my payment method?
- How can I cancel?
- Using a VPN with put.io
- Can I restore my files after my account has lapsed?
- What does Finishing mean?
- Can I stream in 4K?
- How can I share a file with someone who doesn’t have a put.io account?
- Quick Guide on Subtitles
- What happens if my account gets deactivated?
- Having trouble downloading from YouTube?
- how to search among my files?
- Do we throttle?