When reporting a problem

Please give as much information as you can.

Hasan Yalçınkaya avatar
Written by Hasan Yalçınkaya
Updated over a week ago

If it's not a system wide problem but a bug, we'll need your help to reproduce it. If we can reproduce it, we can (usually) fix it. 

So please do tell. What were you trying to do and what happened instead? Which transfer, which file, which URL? Anything that might be relevant will help us identify the problem. 

Thanks.

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