Black Box instead of DivX Web Player on Safari

Screen_shot_2010-03-23_at_9.38.19_PM.PNG

Issue: Black box appears on the video file pages, instead of DivX Web Player.
Platform: Snow Leopard

Browser: Mainly Safari, also reported for Firefox and Chrome.

Cause:
When DivX Player Plug-in doesn't seem to be working on some 64-bit systems.

Solution:
For Mac OS X Snow Leopard: (See below for other platforms)

  • Right click on the Safari dock icon.
  • Choose Options > Show in Finder
  • After the Finder window pops up, right click to the Safari Application icon and choose "Get Info" from the context menu.
  • Enable "Open in 32-bit mode" option from the window.
  • Restart Safari.

Screen_shot_2010-03-23_at_10.07.30_PM.PNG

Other Platforms
Use DivX Web Player 1.5 for Windows, or DivX Web Player 1.4 for Mac. Check the official site for the download links.