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Chris Hyland

01 Jan, 2011 09:05 PM via web

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Sometimes when I convert (on put.io) an avi to mp4, it takes no time and says it's available
(from someone else having already converted it? I wondered). Then - and I'm not sure if it's related - when I download the mp4 I get a message "invalid public movie atom" in quicktime. I tried converting the avi sample of the same movie. It took time and when I downloaded it it played.

1. 2 Posted by Chris Hyland on 01 Jan, 2011 09:16 PM

   

   Now I just converted another avi that also "converted" instantly, downloaded the mp4 and it plays...

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2. 3 Posted by Botolo on 02 Jan, 2011 12:18 AM

   

   I believe you are right when you say that no-time conversion happen when someone else already converted the same file.

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3. 4 Posted by aft on 03 Jan, 2011 07:14 PM

   

   Hey Chris,
   Some files we convert get the "invalid movie atom" error by Quicktime, you are right. This is one of the issues we are looking into. I can give a time frame, but it's on our list.

   Thanks for contacting us. We may ask further questions about this later.

   Best regards,
   Cem

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4. aft closed this discussion on 03 Jan, 2011 07:14 PM.

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