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3G Restricted!!

ahsan99

31 Aug, 2010 03:43 AM via web

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Hello,

I was able to access my account using 3g network (IPAD) but I couldn't make the video to play, the video shows
an icon in the middle of the video with play button crossed (which means cannot be played)

How to solve this problem?

Any help is appreciated.

1. 2 Posted by ahsan99 on 01 Sep, 2010 07:11 PM

   

   I found out that this is restricted by my network and NOT put.io, hopefully there should be away to watch videos on 3G network

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2. 3 Posted by Rabbit80 on 10 Sep, 2010 10:09 AM

   

   Maybe try through a VPN service?

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3. 4 Posted by ahsan99 on 10 Sep, 2010 11:38 AM

   

   Rabbit, yes it works behind VPN, but I am just curious why it didn't work over 3G , is it a restriction from the mobile carrier? Or is it a problem from put.io servers?

   I am really confused.

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4. 5 Posted by Rabbit80 on 10 Sep, 2010 06:32 PM

   

   Can you play video on your iPad connecting to WiFi? maybe it is an iPad issue?

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5. 6 Posted by aft on 11 Sep, 2010 01:03 PM

   

   Hey guys,
   We do not have any restrictions for 3G. It must be a service provider or iPad 3G issue. I've checked with iPad wifi and it's working at the moment.

   Please let us know if you discover the source of the problem.

   Thanks,
   Cem

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6. aft closed this discussion on 11 Sep, 2010 01:03 PM.

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